Terms & conditions.

a) Information and Services: We endeavor to ensure the accuracy of all information on the Website. However, by accessing or using the Website or Services, you acknowledge that we shall not be liable for any inadvertent inaccuracy or omission in the information provided.

b) Change of Terms: We reserve the right to update or revise these Terms at any time without further notice. Updates are effective as soon as they are posted. If you continue to use the Website or Services following such changes, you shall be deemed to have accepted them. If you do not agree with the revised Terms, you are required to stop accessing and using the Website and Services.

a) These Terms apply to all purchases made by you and offers availed by you on or through the Website.

b) Product listings on the Website do not amount to an offer by us or a binding contract. The contract for purchase of any such product is concluded only when we explicitly confirm acceptance of your order in writing by email or by display of an acceptance message on the Website.

a) The prices displayed for products on the Website may be inclusive of Goods and Services Tax (GST) and if not, such GST shall be added separately to the cart. All prices are in Indian Rupees (INR).

b) We reserve the right to charge for delivery of products. The final price displayed at the time of confirmation of purchase and final payment shall be inclusive of all charges including delivery charges.

a) We accept the following payment methods for purchases made on the Website:

1. Credit or debit cards of most leading banks.
2. Net banking.
3. UPI.

By choosing to make any payments on or through the Website, you agree to all restrictions, terms, and conditions associated with that form of payment.

b) We will not be responsible or assume any liability in respect of any loss or damage arising directly or indirectly to you due to: (i) lack of authorization for any transaction; (ii) exceeding a limit mutually agreed by you and your bank; (iii) any payment issues arising out of the transaction; or (iv) decline of transaction for any other reason.

c) The payment facility provided by us is neither a banking nor a financial service but is merely a facilitator providing an electronic, automated online payment, receiving payment through collection and remittance facility for transactions undertaken on our Platform using the existing authorized banking infrastructure and credit card payment gateway networks. We are neither acting as trustees nor in a fiduciary capacity with respect to the transaction or the transaction price.

a) If you cancel a purchase after completing payment but before the order has been shipped, we may levy a cancellation charge, which will be displayed on the Website before you confirm your cancellation.

b) In certain cases, we may cancel your order after payment has been completed, at our discretion. If we do so, we will refund the amount paid by you for that order.

a) Subject to Clause 9 below, if the products purchased by you are defective, deficient, or spurious, you may return these products as per our Return Policy. We reserve the right to verify your claims before issuing a refund, and may decline to issue a refund if we find that the products are not defective, deficient, or spurious.

b) Delivery of a product beyond the date indicated by us as the outermost delivery date will not entitle you to a refund if the delay occurred due to Force Majeure or if the delivery details provided by you are inaccurate.

c) You will not be entitled to a refund for a product delivered to you unless the product has been returned to us.

d) If you wish to return a product for any reason other than as mentioned in sub-clause (a), our Return Policy will apply.

e) If you wish to exchange a product, our Exchange Policy will apply.

All Products remain our property until you have paid all amounts owed to us in full under any agreement, including costs, earlier or later deliveries, or partial deliveries. You may not sell, dispose of, or encumber any Product before full title has passed to you.

a) You are responsible for ensuring that the details you provide for delivery, including address and other contact details, are accurate. Incomplete or inaccurate details may delay or lead to cancellation of your order, along with levy of a cancellation charge.

b) The expected delivery date will be displayed on the Website before you complete your purchase. We may partner with third-party logistics service providers to deliver your purchased products, and you agree that we may share your contact information, to the extent reasonably necessary, for that purpose.

c) If you wish to return your purchased product for any reason, the mechanism specified in our Return Policy will apply.

We expressly disclaim any warranty or guarantee in relation to any product listed on the Website. All products are subject to availability and minor differences in color and/or appearance from the product listing. Non-availability of a product or minor differences of color/appearance shall not render us liable in any way, except as stated in these Terms or required by law.

The Website may display or make available information, data, text, software, music, sound, photographs, graphics, video, or other materials (“Content”) uploaded, posted, emailed, transmitted, or otherwise made available by third parties. All such Content is the sole responsibility of the person from whom it originated. We do not control third-party Content and do not guarantee its accuracy, integrity, or quality, and we are not liable for it in any way, including any errors, omissions, or resulting loss or damage.

You are solely responsible for any Content you upload, post, email, transmit, or otherwise make available via the Website or Services.

You agree that you shall not use the Website or Services to:

• carry out any unlawful activity, or carry out an activity in an unlawful manner;
• upload or transmit Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of privacy, hateful, or otherwise objectionable;
• harm minors in any way;
• impersonate any person or entity, or misrepresent your affiliation with a person or entity;
• forge headers or otherwise manipulate identifiers to disguise the origin of any Content;
• make available Content you do not have a right to share under law, contract, or fiduciary relationship;
• make available Content that infringes any patent, trademark, trade secret, copyright, or other proprietary right;
• upload unsolicited or unauthorized advertising, spam, chain letters, or pyramid schemes;
• upload material containing viruses or other harmful code;
• interfere with, disrupt, or misuse the Website, Services, or connected servers/networks;
• copy, modify, distribute, lease, sell, or reverse engineer any part of the Website's software or source code without authorization;
• violate any applicable law or regulation; and/or
• collect or store personal data about other users in connection with the above.

All intellectual property rights pertaining to the Website and products listed on it — including trademarks, trade names, service marks, logos, brand features, product/service names, software code, and graphical elements — belong exclusively to us, other than content owned by third parties. You shall not display, use, copy, reproduce, store, modify, transmit, distribute, or otherwise infringe any of our intellectual property without our express written permission.

The Website may display or provide links to other websites or resources. We are not responsible for the availability of such external sites, and do not endorse or bear liability for any content, advertising, products, or materials on or available from them. These Terms and the Privacy Policy do not apply to such third-party websites or resources.

Your use of the Website is at your own risk. We provide the Website on an “as is” and “as available” basis, and expressly disclaim all warranties of any kind, whether express or implied, including implied warranties of title, merchantability, condition, availability, reliability, continuity, accuracy, fitness for a particular purpose, and non-infringement.

Where we elect or are required by applicable law to issue an invoice, we reserve the right to issue electronic invoices, and you agree to such form of invoicing.

a) We shall not be liable to you for any punitive, indirect, incidental, special, consequential, or exemplary damages arising out of your use of the Website or purchases made through it, except as expressly stated in these Terms or required by law.

b) You agree to indemnify and hold harmless the Company from any claim or demand, including attorneys' fees, made by any third party due to or arising out of your use of the Website or purchases made through it.

The Company shall not be held liable for any unavailability, delay, or deficiency of the Website, Services, or delivery of products resulting, directly or indirectly, from events beyond our reasonable control — including acts of God, floods, earthquakes, storms, fires, explosions, lightning strikes, power failures, diseases, epidemics, pandemics, failure of telecommunication or internet services, acts of Government, and orders of any court or competent authority.

We may, without prior notice and without liability, immediately terminate, limit, or suspend your access to the Website for any reason, including but not limited to: (a) breach of these Terms; (b) requests by law enforcement or government agencies; (c) discontinuance or material modification of the Website; (d) unexpected technical or security issues; (e) extended periods of inactivity; (f) fraudulent or illegal activity; and/or (g) non-payment of any fees or monetary liability owed in connection with the Website.

Any discrepancies and grievances with respect to these Terms or purchases made by you on the Website, returns, cancellations, etc. may be addressed to the Grievance Officer at: support@bluesquad.ai.

These Terms and the Privacy Policy shall be governed by and construed in accordance with the laws of India. The courts at Bangalore, Karnataka shall have exclusive jurisdiction to hear and decide any disputes arising out of or in connection with these Terms, the Return Policy, the Exchange Policy, and/or the Privacy Policy.

a) The provisions of these Terms are severable. If any provision is held unenforceable, it shall be severed without affecting the enforceability of the remaining provisions.

b) Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. If a court of competent jurisdiction finds any provision invalid, the parties agree the court should give effect to the parties' intentions as reflected in the provision, with the other provisions remaining in full force and effect.