Shipping Policy

Thank you for shopping with us! We strive to deliver your favorite styles quickly and safely. Please review our shipping policy below:

Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive an email confirmation with tracking details once your order has been shipped.
  • During high-demand periods (sales, festive seasons, or new launches), processing times may be slightly longer.

Order Delivery Time:

In metropolitan areas, orders are delivered within 1-4 days after Processing. While in the rest of Bharat, delivery takes 4-7 days after Processing.

However, for some pin codes it might take a little more time. In case of delay please get in touch with us at:  Email Id: support@bluesquad.ai

Shipping Charges

No Shipping charges are applicable on Prepaid Orders, while handling charges of ₹99 will be levied for COD orders.

For orders placed using the Cash on Delivery (COD) payment method, a cash handling charge of INR 99 will be applied per order. This charge covers the additional costs associated with processing and handling cash payments; there are no additional charges for prepaid orders. Customers who choose to pay in advance using credit/debit cards, net banking, or any other prepaid method will not incur any extra fees.

Tracking Your Order

  • Once shipped, you will receive a tracking number via email/SMS.
  • You can track your order directly on our website or through the courier partner’s website.

Address Accuracy

  • Please ensure your shipping address, pin code, and contact details are correct.
  • We are not responsible for delays or failed deliveries due to incorrect/incomplete addresses provided by the customer.
  • may be extended due to international clearance procedures.

Delays

  • While we aim to deliver on time, unexpected delays may occur due to factors beyond our control (courier issues, natural calamities, or government restrictions).
  • We will keep you informed in case of any significant delay.

Undeliverable Packages

  • If an order is returned to us due to an incorrect address, refusal to accept delivery, or multiple failed attempts by the courier, reshipping charges may apply.

Need Help?

For any shipping-related queries, please reach out to our support team at email id: support@bluesquad.ai